Privacy Policy

Magnetic Legal Pty Ltd (“Magnetic Legal”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. The information we collect

Depending on how you interact with us, we may collect:

• Identity and contact details — name, phone number, email and postal address;
• Information relevant to your legal matter that you choose to provide to us;
• Correspondence and enquiry details submitted through this website or by email;
• Technical data such as your IP address and browsing activity via analytics tools.

2. How we collect it

We collect personal information directly from you — when you contact us, complete an enquiry form, or engage our services — and, where relevant and lawful, from third parties such as courts, other parties’ representatives, government agencies and experts, as part of acting for you.

3. Why we collect and use it

We use your personal information to:

• Provide legal advice and services and conduct your matter;
• Respond to your enquiries and communicate with you;
• Meet our professional, legal and regulatory obligations;
• Administer and improve our services and this website.

4. Disclosure of your information

We may disclose your personal information to third parties where necessary to act for you or where required or authorised by law — for example to courts and tribunals, barristers, experts, other parties’ solicitors, and government or regulatory bodies. We do not sell your personal information. We do not ordinarily disclose personal information overseas; if that changes we will update this policy.

5. Confidentiality and legal professional privilege

Information you share with us in the course of seeking or receiving legal advice is protected by strict duties of confidentiality and, in many cases, legal professional privilege. These protections apply in addition to our privacy obligations.

6. Security and storage

We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We retain records for as long as required to provide our services and to meet our legal and professional retention obligations, after which they are securely destroyed or de-identified.

7. Cookies and website analytics

This website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings; some features may not function as intended if you do.

8. Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below and we will respond within a reasonable time.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can address your concern. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes to this Privacy Policy

We may update this policy from time to time. The current version will always be published on this page with its “last updated” date.

11. Contact us

For any privacy question or request, contact:
Magnetic Legal
51 Sturt Street, Townsville City QLD 4810
Phone: 0419 393 276
Email: brendan@magneticlegal.com.au